Terms and Conditions

MINIMUM STAY

2-nights minimum. We welcome 1-Night reservations if there is a one night window.

4-nights minimum for Indian Market, Spanish Market, International Folk Art Festival, Thanksgiving, and Christmas to New Year day. If 4 nights are not available, then you are welcome to book the available nights.


14-DAY CANCELLATION POLICY AND A $30 ADMIN FEE

We require a 14 day cancellation notice. If you need to cancel all or a portion of your reservation, please call, text or email us at least 14 days in advance. Your prepayment will be refunded less a $30 administrative fee per room. With less than 14 notice, we refund only for rooms that we are able to re-book less $30 admin fee.

ADMIN FEE

There is a $30 admin fee per room for any changes or cancellations with 14 day advance notice.

CAUSE OF CANCELLATION / TRIP INSURANCE

Please note that our cancellation policy is NOT dependent on the cause or reason for the cancellation. We are unable to be responsible for elements such as bad weather; flight delays or flight cancellations; illnesses or injuries; family, pet or work emergencies; or even the most unfortunate of unexpected events, a death. Please be aware that you have the option of purchasing “trip insurance” that could protect you from the costs incurred due to an unforeseen cancellation. There are many suppliers of trip insurance and they are easily found on the Internet or often times, through your credit card provider.


DEPOSIT REQUIRED

50% deposit is required in advance for a confirmed reservation. Bookings within 7 days of arrival may require a full payment at the time of booking.

FINAL PAYMENT

For your convenience, the final payment will be charged to the credit card on record a day before the Check-Out date.

For Indian Market, Spanish Market, Thanksgiving, Christmas and New Years Holidays, the final payment may be charged to the credit card on record 14 days before the check-in date.


CHECK-IN / CHECK-OUT

Check-In from 3PM. Early or late arrivals are not a problem at all. Please let us know in advance by calling, texting or e-mailing us.

Check-Out by 11AM.


CHILDREN 12 YEARS OR OLDER

We gladly accept children who are 12 years of age and older.


NO-SMOKING

For the comfort of our guests, Casa Cuma is a completely non-smoking inn. Santa Fe city law does not allow smoking anywhere on the premises or within 25 feet from the B&B.


NO PETS

We are not equipped to accept pets, but are happy to recommend a nice boarding alternative. Sorry, no exceptions.


CREDIT CARDS ACCEPTED

We gladly accept Visa, MasterCard, Discover and Casa Cuma Gift Certificates.